Terms & Conditions

1. Legal information and acceptance

This Legal Notice regulates the access and use of the Internet portal corresponding to the address: www.ecomerzpro.net (hereinafter, the 'Portal') that:

Registered office at C / CLARA CAMPOAMOR 10, FLOOR 9, 3 28232 LAS ROZAS (MADRID)

C.I.F: B87936753

Phone: +34 91 628 89 76

Email: contact@ecomerzpro.net

Registration data registration in Madrid: TOMO 36546 FOLIO 145 SECCIÓN 8 H-656418

makes available to Internet users.

Access to the website is free except for the cost of the connection through the telecommunications network provided by the access provider contracted by the users. Certain services are exclusive for our clients and their access is restricted, being able to establish conditions, regulations and instructions that, if necessary, substitute, complete and / or modify this Legal Notice and that must be accepted by the User before starting. the provision of the corresponding service.

The services provided by the Service Provider will have the price that, if applicable, is indicated in each of the commercial offers that this entity makes available to its customers and / or potential customers. The use of these services offered to Users through the Portal is subject to its own conditions (hereinafter, the 'Particular Conditions') that, as the case may be, substitute. complete and / or modify this legal notice. Therefore, prior to the use of these services, the User must also carefully read the corresponding Particular Conditions.

The use of the Portal attributes the condition of user of the Portal (hereinafter, the 'User') and implies the acceptance of all the conditions included in this Legal Notice. The provision of the Portal service has a limited duration at the time when the User is connected to it or to any of the services that are provided through it. Therefore, the User must carefully read this Legal Notice in each of the occasions in which it intends to use the Portal, since this and its conditions of use may be modified.

2. Intellectual and industrial property

All the contents of the Portal, understood by these as merely enunciative texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design and source codes (hereinafter, the 'Contents'), are the intellectual property of Service Provider or third parties, without which any of the exploitation rights recognized by the current regulations regarding intellectual property rights may be understood to be transferred to the User, except for those that are strictly necessary for the User. Use of the Portal.

The brands, trade names or distinctive signs are the property of the Service Provider or third parties, without it being understood that access to the Portal attributes any right over the trademarks, trade names and / or distinctive signs.

3. Terms of use of the Portal

3.1 General

The User undertakes to make correct use of the Portal in accordance with the Law and this Legal Notice. The User shall be liable to the Service Provider or third parties for any damages that may be caused as a result of the breach of said obligation.

It is expressly forbidden to use the Portal for harmful purposes of goods or interests of Service Provider or third parties or that in any other way overload, damage or disable networks, servers and other computer equipment (hardware) or computer products and applications (software) of Service Provider or third parties.

3.2 Contents

The User agrees to use the Contents in accordance with the Law and this Legal Notice, as well as with the other conditions, regulations and instructions that may be applicable in accordance with the provisions of clause 1 - particular conditions.

With a merely enunciative character, the User in accordance with current legislation must refrain from:

Reproducing, copying, distributing, making available, publicly communicating, transforming or modifying the Contents, except in cases authorized by law or expressly consented to by the Service Provider or by the owner of the exploitation rights, as the case may be.

Extract and / or reuse all or a substantial part of the Contents of the Portal as well as the databases that the Service Provider makes available to Users.

3.3 Introduction of links to the Portal

The Internet user who wants to introduce links from their own web pages to the Portal must comply with the conditions that are detailed below without their ignorance of them avoiding the responsibilities derived from the Law:

The link will only link with the home page or main page of the Portal but will not be able to reproduce it in any way (inline links, copy of the texts, graphics, etc).

In any case, it shall be prohibited, in accordance with the applicable legislation and in force at any time, to establish frames or frames of any kind that involve the Portal or allow the display of the Contents through Internet addresses other than those of the Portal and, in Any case, when viewed together with content outside the Portal so that: (I) produces, or may produce, error, confusion or deception in users about the true origin of the service or Content; (II) suppose an act of comparison or unfair imitation; (III) serves to take advantage of the reputation of the brand and prestige of Service Provider; or (IV) in any other way is prohibited by current legislation.

Not be made from the page that introduces the link any type of false, inaccurate or incorrect statement about Service Provider, its partners, employees, customers or about the quality of the services provided.

In no case, will be expressed on the page where the link is located that Provider of Services has given its consent for the insertion of the link or that otherwise sponsors, collaborates, verifies or supervises the services of the sender.

The use of any word, graphic or mixed mark or any other distinctive sign of Service Provider is prohibited within the sender's page except in the cases permitted by law or expressly authorized by Service Provider and whenever allowed, in these cases, a direct link to the Portal in the manner established in this clause.

The page that establishes the link must faithfully comply with the law and cannot in any case dispose of or link to its own content or that of third parties that: (I) are illegal, harmful or contrary to morality and good customs (pornographic, violent, racists, etc.); (II) induce or may induce in the User the false conception that the Service Provider subscribes, endorses, adheres or in any way supports the ideas, statements or expressions, legal or illegal, of the sender; (III) are inappropriate or not relevant to the activity of Service Provider in attention to the place, content and subject of the website of the sender.

4. Exclusion of liability

4.1 Of the quality of the service

Access to the Portal does not imply an obligation on the part of Service Provider to control the absence of viruses, worms or any other harmful computer element. It corresponds to the User, in any case, the availability of adequate tools for the detection and disinfection of harmful computer programs.

Provider of Services is not responsible for the damages produced in the computer equipment of the Users or of third parties during the provision of the Portal service.

4.2 On the availability of the Service

Access to the Portal requires services and supplies from third parties, including transport through telecommunications networks whose reliability, quality, continuity and functioning does not correspond to Service Provider. Therefore, the services provided through the Portal may be suspended, canceled or inaccessible, prior or simultaneous to the provision of the Portal service.

Provider of Services is not responsible for damages or losses of any kind produced in the User that bring cause of failures or disconnections in the telecommunications networks that produce the suspension, cancellation or interruption of the Portal service during the provision of the same or with character previous.

4.3 Of the contents and services linked through the Portal

The access service to the Portal includes technical linking devices, directories and even search tools that allow the User to access other Internet pages and portals (hereinafter, 'Linked Sites'). In these cases, Service Provider acts as a provider of intermediation services in accordance with Article 17 of Law 34/2002, of July 12, Services of the Information Society and Electronic Commerce (LSSI) and will only be responsible for the contents and services provided in the Linked Sites to the extent that it has effective knowledge of the illegality and has not deactivated the link with due diligence. In the event that the User considers that there is a Linked Site with illicit or inappropriate content, he / she may communicate it to the Service Provider in accordance with the procedure and effects set forth in clause 5, without this communication entailing the obligation to withdraw the corresponding link.

In any case, the existence of Linked Sites must presuppose the existence of agreements with those responsible or owners thereof, or the recommendation, promotion or identification of Service Provider with the demonstrations, content or services provided.

Service Provider does not know the contents and services of the Linked Sites and therefore is not responsible for the damages caused by the illegality, quality, outdated, unavailability, error and uselessness of the contents and / or services of the Linked Sites or by any other damage that is not directly attributable to Service Provider.

5. Communication of illicit and inappropriate activities

In the event that the User or any other Internet user has knowledge that the Linked Sites refer to pages whose contents or services are illegal, harmful, degrading, violent or contrary to morality; or that any of the information included by the Users themselves, through the services offered on the Portal, have a consideration equal to that described above, you may contact the Service Provider indicating the following points:

- Personal data of the caller: name, address, telephone number and email address;

- Description of the facts that reveal the illicit or inappropriate nature of the Linked Site;

- In the case of violation of rights, such as intellectual and industrial property, the personal data of the owner of the infringed right when it is a person other than the caller. It must also provide the title that proves the legitimacy of the owner of the rights and, where appropriate, the representation to act on behalf of the owner when the person is different from the communicating party;

- Express statement that the information contained in the claim is accurate.

The reception by the Service Provider of the communication provided in this clause will not imply, according to the provisions of the LSSI, the effective knowledge of the activities and / or contents indicated by the communicator.

It must also provide the title that proves the legitimacy of the owner of the rights and, where appropriate, the representation to act on behalf of the owner when the person is different from the communicating party; Express statement that the information contained in the claim is accurate.

The reception by the Service Provider of the communication provided in this clause will not imply, according to the provisions of the LSSI, the effective knowledge of the activities and / or contents indicated by the communicator.

6. Legislation

This Legal Notice is governed in each and every one of its extremes by Spanish law. Copyrights © 2018 All Rights Reserved by Ecomerzpro

Email: contact@ecomerzpro.net

Phone: +34 91 628 89 76

Privacy Policy

Insertion order

Ecomerzpro will be solely liable for damages directly caused to the customer (excluding consequential damages and lost profits) in case of direct fault or negligence on ECOMERZPRO while providing the services subject to this agreement, up to a maximum amount to the sums paid by the customer during the 3 months prior to the fact causing the damage.

Controller

ECOMERZPRO is the controller of personal data contained in this agreement in relation to the legal representatives and partners of the parties (hereinafter stakeholders) and those being generated as a result of its execution.

The need of the data processing

The communication of personal data by the stakeholders is a contractual requirement for the implementation of this agreement, and the stakeholder shall provide such data and be informed so far the agreement may not be signed, performed and even terminated in case such data are not provided.

Purposes of data processing

The purposes of processing the data are (i) to carry out the management, development, implementation and control of the contractual relationship, (ii) shipment of any type of electronic or postal correspondence related to that relationship, (iii) inclusion of the data in the corporate and departmental address book of ECOMERZPRO, and employees who are in need of, (iv) the accurate management in terms of finance, accounting and tax, and revenue derived from the established legal relationship, (v) management of the relevant contractual file for its filing and record-keeping.

Data storage term

Your data will be preserved during the period of the agreement effectiveness, while the deletion of your data is not requested, during the limitation period of the actions that may arise in connection with this agreement; as well as any claim that we could receive from official bodies such as Tax Office and / or Social Security administration. In any case, the maximum storage period will be 5 years from the moment of the termination of the agreement.

Legal basis of data processing

The processing of the stakeholders’ data is required for the execution of the agreement the stakeholders are part thereof as legal representatives and/ or partners. Furthermore, the inclusion to our contacts database will be based on the legitimate interest.

Recipients of data

Personal data will be communicated to the following third parties (i) judges and courts, in compliance with requirements, legal obligations or in connection with legal proceedings; (ii) banks for the management of the receivables and payments; (iii) tax agency, for the fulfillment of tax obligations; (iv) financial auditors for the fulfilment of financial obligations; (v) public notaries in the event of converting a document into a public instrument; and to any other third party whose divestiture is required to be carried out under the applicable rules in force in each case, such as the competent administrative bodies for reasons of control, registration and inspection.

International transfers

Your data are not transferred at an international scale.

Data processor

Your data can be made available to third parties, both in Spain and at the level of the European Union, in order to provide services to our company such as accommodation, invoicing, etc. in accordance with a services provision agreement and another related to processing commission with the obligation of change-back or destruction at the completion of the service.

Rights

Stakeholders can exercise their rights of access, rectification, deletion, opposition, limitation of data processing and, where legally appropriate, portability, by sending a request to the postal address of ECOMERZPRO indicating the right they wish to exercise, along with the copy of both sides of their identity cards or legal document of identification of the identity. Also, the stakeholder may submit the appropriate claim with the Spanish data protection agency.

Impressum

  • ECOMM MOVADGENCY S.L.

    Sitz inen C/ CLARA CAMPOAMOR 10, PISO 9, 3 28232 LAS ROZAS (MADRID)

    VAT Number: B87936753

    Telefon: +34 91 628 89 76

    E-Mail-Adresse: contact@ecomerzpro.net

    Bevollmächtigter Vertreter: Abraham Yela

    Registrieren Sie die Registrierungsdaten von Madrid TOMO 36546 FOLIO 145 SECCIÓN 8 H-656418

Rights of Withdrawal

Returns for manufacturing defects.

The user should test and check the product upon receipt.

The user may return to Ecomm Movadgency, free of charge, any product being defective due to a faulty manufacture. Taking into account the nature of the products contracted, the user shall communicate to Ecomm Movadgency the non-conformity of the product within a period of one month since the date he identifies the non-conformity. If this deadline is exceeded, any damages shall be borne by the user.

The return of the products with manufacturing defects does not entail any additional cost to the user.

To formalize the return, the user should contact Ecomm Movadgency within the established period of one month, writing to devoluciones@ecomerzpro.net, indicating the product or products subject of return, enclosing a photograph and a detailed list of defects therein found.

Once Ecomm Movadgency receives the communication of the user, it shall notify, within 3 - 5 business days whether or not the return of the product does apply. Should the return be appropriate, Ecomm Movadgency will indicate the user the means of collection or shipping to their offices/warehouses of the defective product.

Each product to be returned must be unused and with all the labels, packaging and - where appropriate-, documentation and the original accessory items provided with the product. Shall the user proceed otherwise, Ecomm Movadgency reserves the right to refuse the return.

Once the product received and defects noted, Ecomm Movadgency will offer the user the possibility to replace the product by another one of identical characteristics, unless this option is objectively impossible or disproportionate to Ecomm Movadgency.

In the event that another product of identical features could not be delivered due to lack of stock, the user can either choose to terminate the contract (i.e., the return of the paid amounts) or request to be delivered another model/product of identical value to be chosen on a voluntary basis by the user.

The delivery of the product of identical characteristics or the new model the user chooses, as applicable, shall be carried out within the next 3-5 business days from the date that Ecomm Movadgency confirms the user the replacement of the defective product or the delivery of the new model.

The replacement, the shipment of a new model or the termination of the agreement do not entail additional costs for the user.

If the user were to terminate the contract, Ecomm Movadgency would proceed with the refund of the amount paid to the user for the purchase of the defective product.

Ecomm Movadgency informs users that the refund timeline of the paid amounts will depend on the method payment the user had used at the time of the purchase:

- If the user has made payment via credit/debit card, Ecomm Movadgency will refund the amount paid within a period of 14 calendar days from the date the user decided to terminate the contract.

- If the user has made the payment through PayPal, Ecomm Movadgency will refund the amount paid within a period of 24-48 hours from the date the user decided to terminate the contract.

- If the user has made the payment by bank transfer, Ecomm Movadgency will refund the amount paid within a period of 24-48 hours from the date the user decided to terminate the contract, and the refund will be effective within the period determined by the bank.

Withdrawal

Should the user not agree with the products received in their order, the user has a period of fourteen (14) calendar days to return the entire order, or may return any products part of the entire order in accordance with the Act on Consumer and User Protection, without any penalty and without indication of the reasons.

However, the user will be responsible of the direct costs of return to Ecomm Movadgency, either the order is returned entirely or parts of the products of the order if determined.

To formalize the return, you must contact Ecomm Movadgency via email devoluciones@ecomerzpro.net , and Ecomm Movadgency will instruct you on the way of shipping the order to their offices or stores.

Ecomm movadgency is not responsible for the courier company the user signs up for the return of the order. In this sense, Ecomm Movadgency encourages the user to require the courier company to provide proof of delivery once the courier delivers the product at the offices of Ecomm Movadgency, so as the user keeps record that the product has been delivered correctly to Ecomm Movadgency. EComm Movadgency is not responsible for the address where the user ships the order for return. It shall always be our office for Europe.

Costs resulting from the return of the order (for example, costs of courier delivery and bank transaction expenses) will be borne directly by the user.

The product must be unused and with all the labels, packaging and - where appropriate, documentation and the original accessory items provided with the product. Shall the user proceed otherwise, or if the product were damaged, the user accepts that the product may be subject of a depreciation or that Ecomm Movadgency can refuse the return.

Once Ecomm Movadgency checks that the order is in good condition, Ecomm Movadgency shall refund all the amounts paid by the user.

If the user decides to return the entire order, Ecomm Movadgency will refund the user the full amounts they have paid.

Ecomm Movadgency informs users that the deadline for the return of the paid amounts will depend on the payment method the user had used at the time of the purchase:

- If the user has made payment via credit/debit card, Ecomm Movadgency will refund the amount paid within a period of 14 calendar days from the date the user decided to terminate the contract.

- If the user has made the payment through PAYPAL, Ecomm Movadgency will refund the amount paid within a period of 24-48 hours from the date the user decided to terminate the contract.

- In any case, Ecomm Movadgency will refundthe amounts paid as soon as possible and, in any case, within 14 calendar days following the date when the user has informed about their decision of withdrawal from the contract.

Product exchange policy

Ecomm Movadgency does not support the exchange of a product purchased by the user by another product being offered in any of their websites.

About Us

Ecomerzpro is the reference platform where to get the maximum results for online sales, where the best and most powerful advertisers meet, including the latest and latest trends with the largest and most relevant publishers of the online ecosystem.

All this with the best technology and using the most effective and innovative formats, allow us to achieve results that you have never been able to imagine.

Advertisers

Retailers

Manufacturers

E-commerce

Agencies

Publishers

Editorial Groups

Webs

Blogs

Social Media

Influencers

Affiliates

FAQ

Where is my order ?

The approximate delivery time of our orders is from 15 to 30 days. In most cases it is delivered within the first 15 days but will depend on the transport service from outside the company.

How can I return my order ?

Our orders are processed the same day to expedite delivery times. Once your order has been processed you will have to do it once you have received the goods at your home. We advise you to read our terms and conditions of purchase Terms and Conditions

How to return a product of the order ?

Our orders are processed the same day to expedite delivery times. If you want to return one of the products you can make the return once you have received the goods at home. Please, we invite you to read our Terms and Conditions

How to cancel an order just made ?

Our orders are processed the same day to expedite delivery times. If you wish to cancel the order immediately, send an email to devoluciones@ecomerzpro.net with the request. We will proceed to the return of your purchase and will receive it in your bank account of the same card where you made the purchase.