Terms & Conditions

1. Legal information and acceptance

This Legal Notice regulates the access and use of the Internet portal corresponding to the address: www.ecomerzpro.net (hereinafter, the 'Portal') that makes available to Internet users.

C.I.F: B87936753

Phone: USA +1 3477081493

Phone: United Kingdom +44 2036086701

Phone: Spain +34 91 198 80 49

Access to the website is free except for the cost of the connection through the telecommunications network provided by the access provider contracted by the users. Certain services are exclusive for our clients and their access is restricted, being able to establish conditions, regulations and instructions that, if necessary, substitute, complete and / or modify this Legal Notice and that must be accepted by the User before starting. the provision of the corresponding service.

The services provided by the Service Provider will have the price that, if applicable, is indicated in each of the commercial offers that this entity makes available to its customers and / or potential customers. The use of these services offered to Users through the Portal is subject to its own conditions (hereinafter, the 'Particular Conditions') that, as the case may be, substitute. complete and / or modify this legal notice. Therefore, prior to the use of these services, the User must also carefully read the corresponding Particular Conditions.

The use of the Portal attributes the condition of user of the Portal (hereinafter, the 'User') and implies the acceptance of all the conditions included in this Legal Notice. The provision of the Portal service has a limited duration at the time when the User is connected to it or to any of the services that are provided through it. Therefore, the User must carefully read this Legal Notice in each of the occasions in which it intends to use the Portal, since this and its conditions of use may be modified.

2. Intellectual and industrial property

All the contents of the Portal, understood by these as merely enunciative texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design and source codes (hereinafter, the 'Contents'), are the intellectual property of Service Provider or third parties, without which any of the exploitation rights recognized by the current regulations regarding intellectual property rights may be understood to be transferred to the User, except for those that are strictly necessary for the User. Use of the Portal.

The brands, trade names or distinctive signs are the property of the Service Provider or third parties, without it being understood that access to the Portal attributes any right over the trademarks, trade names and / or distinctive signs.

3. Terms of use of the Portal

3.1 General

The User undertakes to make correct use of the Portal in accordance with the Law and this Legal Notice. The User shall be liable to the Service Provider or third parties for any damages that may be caused as a result of the breach of said obligation.

It is expressly forbidden to use the Portal for harmful purposes of goods or interests of Service Provider or third parties or that in any other way overload, damage or disable networks, servers and other computer equipment (hardware) or computer products and applications (software) of Service Provider or third parties.

3.2 Contents

The User agrees to use the Contents in accordance with the Law and this Legal Notice, as well as with the other conditions, regulations and instructions that may be applicable in accordance with the provisions of clause 1 - particular conditions.

With a merely enunciative character, the User in accordance with current legislation must refrain from:

Reproducing, copying, distributing, making available, publicly communicating, transforming or modifying the Contents, except in cases authorized by law or expressly consented to by the Service Provider or by the owner of the exploitation rights, as the case may be.

Extract and / or reuse all or a substantial part of the Contents of the Portal as well as the databases that the Service Provider makes available to Users.

3.3 Introduction of links to the Portal

The Internet user who wants to introduce links from their own web pages to the Portal must comply with the conditions that are detailed below without their ignorance of them avoiding the responsibilities derived from the Law:

The link will only link with the home page or main page of the Portal but will not be able to reproduce it in any way (inline links, copy of the texts, graphics, etc).

In any case, it shall be prohibited, in accordance with the applicable legislation and in force at any time, to establish frames or frames of any kind that involve the Portal or allow the display of the Contents through Internet addresses other than those of the Portal and, in Any case, when viewed together with content outside the Portal so that: (I) produces, or may produce, error, confusion or deception in users about the true origin of the service or Content; (II) suppose an act of comparison or unfair imitation; (III) serves to take advantage of the reputation of the brand and prestige of Service Provider; or (IV) in any other way is prohibited by current legislation.

Not be made from the page that introduces the link any type of false, inaccurate or incorrect statement about Service Provider, its partners, employees, customers or about the quality of the services provided.

In no case, will be expressed on the page where the link is located that Provider of Services has given its consent for the insertion of the link or that otherwise sponsors, collaborates, verifies or supervises the services of the sender.

The use of any word, graphic or mixed mark or any other distinctive sign of Service Provider is prohibited within the sender's page except in the cases permitted by law or expressly authorized by Service Provider and whenever allowed, in these cases, a direct link to the Portal in the manner established in this clause.

The page that establishes the link must faithfully comply with the law and cannot in any case dispose of or link to its own content or that of third parties that: (I) are illegal, harmful or contrary to morality and good customs (pornographic, violent, racists, etc.); (II) induce or may induce in the User the false conception that the Service Provider subscribes, endorses, adheres or in any way supports the ideas, statements or expressions, legal or illegal, of the sender; (III) are inappropriate or not relevant to the activity of Service Provider in attention to the place, content and subject of the website of the sender.

4. Exclusion of liability

4.1 Of the quality of the service

Access to the Portal does not imply an obligation on the part of Service Provider to control the absence of viruses, worms or any other harmful computer element. It corresponds to the User, in any case, the availability of adequate tools for the detection and disinfection of harmful computer programs.

Provider of Services is not responsible for the damages produced in the computer equipment of the Users or of third parties during the provision of the Portal service.

4.2 On the availability of the Service

Access to the Portal requires services and supplies from third parties, including transport through telecommunications networks whose reliability, quality, continuity and functioning does not correspond to Service Provider. Therefore, the services provided through the Portal may be suspended, canceled or inaccessible, prior or simultaneous to the provision of the Portal service.

Provider of Services is not responsible for damages or losses of any kind produced in the User that bring cause of failures or disconnections in the telecommunications networks that produce the suspension, cancellation or interruption of the Portal service during the provision of the same or with character previous.

4.3 Of the contents and services linked through the Portal

The access service to the Portal includes technical linking devices, directories and even search tools that allow the User to access other Internet pages and portals (hereinafter, 'Linked Sites'). In these cases, Service Provider acts as a provider of intermediation services in accordance with Article 17 of Law 34/2002, of July 12, Services of the Information Society and Electronic Commerce (LSSI) and will only be responsible for the contents and services provided in the Linked Sites to the extent that it has effective knowledge of the illegality and has not deactivated the link with due diligence. In the event that the User considers that there is a Linked Site with illicit or inappropriate content, he / she may communicate it to the Service Provider in accordance with the procedure and effects set forth in clause 5, without this communication entailing the obligation to withdraw the corresponding link.

In any case, the existence of Linked Sites must presuppose the existence of agreements with those responsible or owners thereof, or the recommendation, promotion or identification of Service Provider with the demonstrations, content or services provided.

Service Provider does not know the contents and services of the Linked Sites and therefore is not responsible for the damages caused by the illegality, quality, outdated, unavailability, error and uselessness of the contents and / or services of the Linked Sites or by any other damage that is not directly attributable to Service Provider.

5. Communication of illicit and inappropriate activities

In the event that the User or any other Internet user has knowledge that the Linked Sites refer to pages whose contents or services are illegal, harmful, degrading, violent or contrary to morality; or that any of the information included by the Users themselves, through the services offered on the Portal, have a consideration equal to that described above, you may contact the Service Provider indicating the following points:

- Personal data of the caller: name, address, telephone number and email address;

- Description of the facts that reveal the illicit or inappropriate nature of the Linked Site;

- In the case of violation of rights, such as intellectual and industrial property, the personal data of the owner of the infringed right when it is a person other than the caller. It must also provide the title that proves the legitimacy of the owner of the rights and, where appropriate, the representation to act on behalf of the owner when the person is different from the communicating party;

- Express statement that the information contained in the claim is accurate.

The reception by the Service Provider of the communication provided in this clause will not imply, according to the provisions of the LSSI, the effective knowledge of the activities and / or contents indicated by the communicator.

It must also provide the title that proves the legitimacy of the owner of the rights and, where appropriate, the representation to act on behalf of the owner when the person is different from the communicating party; Express statement that the information contained in the claim is accurate.

The reception by the Service Provider of the communication provided in this clause will not imply, according to the provisions of the LSSI, the effective knowledge of the activities and / or contents indicated by the communicator.

6. Legislation

This Legal Notice is governed in each and every one of its extremes by Spanish law. Copyrights © 2019 All Rights Reserved by Ecomerzpro

Phone: +34 91 198 80 49

Privacy Policy

Insertion order

Ecomerzpro will be solely liable for damages directly caused to the customer (excluding consequential damages and lost profits) in case of direct fault or negligence on ECOMERZPRO while providing the services subject to this agreement, up to a maximum amount to the sums paid by the customer during the 3 months prior to the fact causing the damage.


ECOMERZPRO is the controller of personal data contained in this agreement in relation to the legal representatives and partners of the parties (hereinafter stakeholders) and those being generated as a result of its execution.

The need of the data processing

The communication of personal data by the stakeholders is a contractual requirement for the implementation of this agreement, and the stakeholder shall provide such data and be informed so far the agreement may not be signed, performed and even terminated in case such data are not provided.

Purposes of data processing

The purposes of processing the data are (i) to carry out the management, development, implementation and control of the contractual relationship, (ii) shipment of any type of electronic or postal correspondence related to that relationship, (iii) inclusion of the data in the corporate and departmental address book of ECOMERZPRO, and employees who are in need of, (iv) the accurate management in terms of finance, accounting and tax, and revenue derived from the established legal relationship, (v) management of the relevant contractual file for its filing and record-keeping.

Data storage term

Your data will be preserved during the period of the agreement effectiveness, while the deletion of your data is not requested, during the limitation period of the actions that may arise in connection with this agreement; as well as any claim that we could receive from official bodies such as Tax Office and / or Social Security administration. In any case, the maximum storage period will be 5 years from the moment of the termination of the agreement.

Legal basis of data processing

The processing of the stakeholders’ data is required for the execution of the agreement the stakeholders are part thereof as legal representatives and/ or partners. Furthermore, the inclusion to our contacts database will be based on the legitimate interest.

Recipients of data

Personal data will be communicated to the following third parties (i) judges and courts, in compliance with requirements, legal obligations or in connection with legal proceedings; (ii) banks for the management of the receivables and payments; (iii) tax agency, for the fulfillment of tax obligations; (iv) financial auditors for the fulfilment of financial obligations; (v) public notaries in the event of converting a document into a public instrument; and to any other third party whose divestiture is required to be carried out under the applicable rules in force in each case, such as the competent administrative bodies for reasons of control, registration and inspection.

International transfers

Your data are not transferred at an international scale.

Data processor

The personal information provided will be used for the following purposes: shipments, promotions, discounts, contests and ease of information when contacting you. For the before mentioned purposes, we require the following personal information: name, email, address and phone number. It is important to inform you that you have the right to cancel commercial notifications: if it is a push notification, this is done automatically by your browser. You can disable them in the tools or settings of your device. To unsubscribe your email, you must do so in the ‘unsubscribe’ option at the end of any email you have received regarding a promotion.


Stakeholders can exercise their rights of access, rectification, deletion, opposition, limitation of data processing and, where legally appropriate, portability, by sending a request to the postal address of ECOMERZPRO indicating the right they wish to exercise, along with the copy of both sides of their identity cards or legal document of identification of the identity. Also, the stakeholder may submit the appropriate claim with the Spanish data protection agency.




    VAT Number: B87936753

    Phone number: +34 91 198 80 49

    Registered at Madrid TOMO 36546 FOLIO 145 SECCIÓN 8 H-656418

Rights of Withdrawal

Rights to return:

14 DAYS FROM THE SAME DAY THE PRODUCT WAS DELIVERED. The withdrawal, return, or exchange period is 14 days from the same day the order was received. If this period has been exceeded, we will not be able to proceed with the return. The withdrawal period will expire 14 calendar days from the same day the order was received.


To proceed with a return, you must write an email to help@ecomerzpro.net

You must indicate the following information:

Name of buyer

Email that order was purchased with

Order number (starts with TRD- followed by 2 letters and several numbers)

Reason for return

• Can I return my order?

If you have opened and used the product, IT MAY NOT BE RETURNED. RETURNS OF USED PRODUCTS ARE NOT ALLOWED, unless the product has a factory defect and it has been notified by email within the 14-day period.

You have 14 days from the same day that the order was received to return it. The product should arrive to the return address within the 14-day period from the same day it was received. If the product arrives after this period, MONEY WILL NOT BE REFUNDED.


Return shipping must be paid by the buyer. This cost will depend on the transport company used for shipment. From help@ecomerzpro.net we will send you the return instructions along with the withdrawal document (which must be completed and attached to the return request) if your return request has been approved.

Once we have received the returned product, we will review it and if all is well, we will refund the money as soon as possible by the same means in which the order was paid.

Remember: The return document must go so that it is not overlapped and is together with the order without getting lost in the package.


All the products have one year (12 months) of warranty from the same day the order is received.

What does my warranty cover?

Repair or change: If the damage is caused by a factory defect, error in the system by default of the product or if the order arrives in poor condition.

Important: You must send the proofs (photos or videos) to help@ecomerzpro.net to analyze the situation and solve the issue as soon as possible.

What does my warranty NOT cover?

• Any damage or modification done to our products after being delivered.

• Not having the necessary care to maintain the integrity of our products: tear them, break them, manipulate parts, paint them, scratch them, give them inappropriate use, do not follow the instructions correctly, etc.

• The use of our products for other purposes

If you have purchased a 2-year product warranty upon payment:

This warranty has the same conditions as mentioned before, but in a 2-year period (24 months) from the same day the order was received.

Order cancellations:

You must request a cancellation by writing an email to help@ecomerzpro.net providing the details of your order indicated in the section entitled ‘Right of withdrawal’. If your order has already been processed, it will be in transit and we cannot cancel it.

We process all orders as soon as possible so that you receive it as soon as possible, so we advise that, if you wish to cancel an order, request such cancellation the same day you made the purchase. Still, you should know that your order may have already been processed and it may not be possible to cancel it.

About Us

Ecomerzpro is the reference platform where to get the maximum results for online sales, where the best and most powerful advertisers meet, including the latest and latest trends with the largest and most relevant publishers of the online ecosystem.

All this with the best technology and using the most effective and innovative formats, allow us to achieve results that you have never been able to imagine.







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